clipped from: www.newser.com   

The industry and its backers are using fear tactics, as they did in 1994, to tar a transparent and accountable—publicly accountable—health care option.
- Wendell Potter, former vice president for corporate communications at insurer CIGNA

private insurers took a beating today on Capitol Hill.
testimony from a former PR executive: Insurance companies routinely make consumers pay for bills the companies themselves should cover, sell "junk" policies, try to drum out sick people to keep up profits, and purposely make paperwork almost impossible to understand
Wendell Potter, a former PR exec for Cigna
testified before the Commerce Committee. Insurers "confuse their customers and dump the sick, all so they can satisfy their Wall Street investors,"
Potter said the industry as a whole "is really going in the wrong direction and taking this country in the wrong direction."
Sources: Washington Post, ABC News