A Health Insurance Insider Blows the Whistle.
With that powerful indictment, Mr. Potter began his testimony on “Consumer Choices and Transparency in the Health Insurance Industry” before the U.S. Senate Committee on Commerce, Science and Transportation on June 24, 2009.
His testimony made clear that for all the health insurance industry's claims of wanting to provide people with good care, an insurance company's bottom line is always its most important consideration:
So how do health insurers strive to meet Wall Street’s expectations? By providing better care and service to attract members? Not exactly, as Mr. Potter explains: