clipped from: www.evilgenius.org.nz   
Fun with email
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Customer: "I can't seem to receive any email."

Operator: "Is it giving you an error message?"

Customer: "No, there just isn't any mail coming in."

Operator: "Are you able to view websites?"

Customer: "I dont know, I haven't tried."

Operator: [sigh, back to basics] "Okay, what process do you go through to connect to the server?"

Customer: "Connect? You mean I have to be connected?"