Since it was created in 2001, the agency has fired about 200 employees accused of stealing. Although the TSA has taken steps to discourage these government workers from helping themselves to our personal effects — including background checks on new hires, video cameras in screening areas and rules forbidding backpacks or lunchboxes at checkpoints — more and more passengers like Fleiss are coming forward to say they’ve been ripped off by the very people who are supposed to protect them.

It doesn’t help that hardly a week goes by without another story about alleged TSA pilferage making headlines. Here’s one from a Miami TV station, where 1,500 items have been reported stolen at the airport since 2003. Here’s someone who had his engagement ring filched by screeners in Los Angeles. Here’s another one involving a 12-year-old’s heartbreaking loss of $265 in birthday money.

The stealing isn’t as random as the TSA may want you to believe.